Back at 3GSM in Barcelona this year, I lost my Nokia 7710 phone My mobile phone line in France has been serviced for almost 10 years now by Coriolis Telecom on the Orange network. Their website is cryptic (to say the least) on how to call international. It took me several hours to get a friend in France to call their service line from France (while I was in Spain) using the only number I could find. In the meantime someone in Spain spent the day calling, adding great roaming charges. My bill was over 1200 euros for the day!!!! And of course Coriolis charged me. I should probably enter some kind of litigation with them. When I get some time, but then, who’s in a jurry to collect evidence when on business trips ?
On my recent trip to San Francisco, I lost my Nokia N70. Too bad, it’s really a great phone. Fantastic reception quality, great interface, relatively fast, very handy. A great recommendation. But I also lost my data connection SIM card in there. Now I called last week Orange (no one had used my card as I had not activated – I think – international roaming). I got a new SIM a couple of days ago, but my wifi connection doesn’t work anymore. I called the Wifi hotline, I do not exist as a customer there. I called the 3G hotline, and yes there seems to be a problem. Already 2 days… Do all operators make it a purpose in life to make customer life difficult ?
In the meantime, I got a Nokia N91 phone (and I still use on a daily basis my Nokia N90 phone – a biut bulky, and a rather low sound level). I have to say that after a couple of weeks, I do not like it. It’s too big. the Menu button is placed in a weird way. Although it has a big 4 Gb hard drive, my mailbox won’t sync anymore, because of memory full issues (and yes I’m pointing to the hard drive). Maybe I need to get another mail client for the phone. Then the music player tends to play all the time. I haven’t figured out how to get rid of that. It also comes with integrated wifi: really a great feature, but the UI is cumbersome, and at times it enters infinite loops trying to connect to a WLAN. Finally, the keyboard is ugly. The only really good thing aside the harddrive + wifi is the optical zoom of the camera. Really nice.
Now, what I’m really looking forward to now, is the Nokia E61. I tested it briefly with a friend in the US. It’s like a blackberry device but better: huge color screen for surfing the web, great keyboard, EDGE (not yet 3G) and Wifi (not present on blackberries), very light. I think it should become a killer for consumers instead of the pro market for mobile email and IM.
I’ll update you again soon on my mobile phone real life testing. Nokia phones are getting better. Mobile operators not really…
Update: by the way, the N91 doesn't work with Shozu (no client yet), nor with iSync on the Apple (:(, but does work with Opera Mini. So who's getting back to bringing us these essential tools ?