Forget the temporary spanish number I had published earlier on on this blog. I just got back a SIM card for my French mobile number. It feels really weird to running around town with no easy for people to reach you, and no easy way to call anyone.
In the meantime, the thief in Spain has given me a nice over 150 euros bill for a single day. Indeed he was using my French hence using roaming tarifs in Spain. Let’s hope my operator, Coriolis Telecom, will cancel that bill, as there IS NO WAY to call their 0800 numbers from abroad. I tried many times. I was just given today their international number for abroad, but it was nowhere to be found on their site. So I had to try to find a friend in France who would call in for me (thanks Lim!). Crazy customer experience.
In addition their call center hours are just ridiculous…offices / call center closes around 5pm.
Last week, when I called them in Paris, I was told I should have gone to the Spanish police offices and reported my phone loss. Right… who’s going to go to a foreign police office in a foreign language to report a stolen phone ? And then I would have to pay for an official translator to get the document in French, and *maybe* get something done with that document ?
Oh, and they also got my keys, so I have no keys to my house. Luckily I have wifi at home, so I used it for about 45 minutes sitting at my doorstep last night, until my wife came home… I’m having a copy done at some point today. I think I have a key loss/theft insurance with one of my credit cards. I’ll let you know in an update the funny stuff my bank will tell me when I try to use the insurance: I’m sure they’ll ask for an official document with the diameter of the earth in picometers or something….
